For example, if you have Camtasia 2019 or older, you will need to purchase a completely new license to get the latest version: If you have a version older than the two most recent versions, you will need to buy a new license. If interested in upgrading a multi-user license, please contact our sales department. For example, if you have Camtasia 2020 or 2021, you can purchase the upgrade to Camtasia 2022: Customers who do not have an active maintenance agreement and have one of the two most recent versions of Camtasia or Snagit can purchase an upgrade to the latest version. Our upgrade policy has changed as of June 7, 2022. ← back to top Am I eligible to upgrade at a discount? If you need help finding your key, see this support article. If you have an active maintenance agreement, one of the benefits that you receive is free upgrades to the latest software version.įor information about attaining your upgraded licenses covered by maintenance, see: ← back to top I have maintenance, how do I upgrade Snagit or Camtasia? *Upgrade purchases began including the first year of maintenance on September 1, 2020. Certification training to develop skills, including 20+ exclusive how-to videos each for Snagit and Camtasia.Īdditionally, Maintenance benefits also include volume discounts, extended version support, and one software key that lets you easily package, deploy, and manage all your 5+ licenses.Ĭustomers who opt to renew Maintenance annually will continue to receive all the benefits that a current/active agreement offers, including annual releases at a low cost – a great value compared with the cost of an upgrade or a new license.Premium technical support, including live phone and chat, plus expedited response times on email and online tickets (phone support U.S.The latest new releases and features, guaranteed! A new version comes out every year.
While the initial purchase is a one-time fee, you must have an active maintenance agreement to continue receiving the benefits of maintenance, including access to minor updates/bug fixes for the products.Īs of November 16, 2021, all purchases of Snagit, Camtasia, and the Bundle include one year of Maintenance*.
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